Upon purchase, the product will be shipped within 2-5 working days, with an estimated delivery time of 3-7 working days.
Our shipping operations are active from Monday to Friday, excluding holidays. Orders placed over the weekend will be processed on the next business day.
*Free Delivery: enjoy free shipping within the continental United States for orders totaling $69 or more.
Shipment Location
Shipping to US
1. Shipping is only valid for shipping addresses in the United States, excluding Alaska, Hawaii, Puerto Rico, and Guam.
2. We do not deliver to FPO, APO, and PO Box addresses.
Shipping to Canada
1. At this time, only selected products are eligible for shipping to Canada.
Availability may vary by product category, size, and warehouse location.
2. If a product can be shipped to Canada, this option will be displayed on the product page and during checkout after you enter your shipping address.
Please note:
Duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
Shipping times to Canada may be longer than domestic U.S. deliveries.
We currently do not ship all products to all Canadian regions.
For questions about Canada delivery eligibility, please contact our customer support before placing an order.
3. How to know if an item ships to Canada?
Product Page Badge: On our website, any product that can be shipped to Canada will be clearly marked with a "Free Shipping to the U.S. & Canada on this item"
Order Verification
To ensure a smooth processing of your order, our customer service representative may reach out to you for order and billing verification. Failure to establish contact may result in a delay in order processing. To avoid any delivery delays, we kindly request you to carefully review all the information provided during checkout.
Can I Change The Delivery Address For A Paid Order?
If your order has not yet been shipped, we can assist you in changing the delivery address. To request a change, please contact us at support@outree.com, and we will respond to your inquiry within 48 hours on weekdays.